Login and Security Settings (Account Recovery)

Login and Security Settings (Account Recovery)

The goal of this guide is to help you navigate the security preferences setup process for the new login system for Asbury Seminary.

  1. First, start with https://login.asburyseminary.edu and use your normal credentials. You will then need to set up account recovery information to proceed. The steps below outline what you will need to do...
  2. Below is a screenshot of what the new login system looks like.
  3. You will sign in using the same credentials that you normally would.

  4. If you had previously registered a secondary email with your Active Directory account, you may be asked to verify that email. This step will send a code to your secondary email that you will need to enter into a box that appears.

    You can select “Trust this device” if you are logging in on a device that you want to remember your login info
  5. Once you have completed logging in (and verifying any existing email) you will be taken to the “Account Recovery Settings” page (as seen below). This is where you will choose how to recover your account in the future in case you forget your password. This is a mandatory step, and you will be unable to proceed until you have completed this the first time.

  6. At the top of the page you will see some helpful instructions and a few links to get help if you happen to get stuck.

  7. Let’s start with the “Security Questions” tab. This is pretty straightforward.

    Just select three questions from the dropdowns and then enter your answers. Answers must contain at least 4 characters. The answers are automatically hidden, but you can click the little eye icon to reveal them to make sure that your spelling is correct. You can also click the little pencil icon to the right of each question to create a custom question to answer. Click the “Submit” button at the bottom of the page when finished and your answers will be saved.
  8. Next is the “Email Recovery” tab. On this page you will set a non-ATS email to use as a recovery email in case you forget your ATS login password.

    Enter the email address that you want to use in the field below the “Primary email address” title, and click the “Verify” button. This will send an email to that email account with a code that you will be prompted to enter on the following screen. If you don’t see the email, check your Spam folder.You can choose to enter another email address under the “Secondary email address” title, for even greater security, but that is not required.

    Enter the code that you received and click Submit.
  9. Next is the optional “Phone Recovery” tab. On this page you can set a mobile phone number that you can use to recover your account.

    Just select the country that your phone number is associated with, type in your phone number (including area code) and click the “Verify” button. Similar to the Email Recovery page, you will be taken to a new page where you will need to enter a verification code.

    You should receive a text on your mobile phone containing the verification code needed. Enter the code and click the “Submit” button.
  10. Finally, there is an optional “Authenticator” tab. We will not go through this process here, but if you are familiar with using Google Authenticator, you can use that to recover your account as well.
    If you decide to do this, click “Get Started” to start the process.

  11. At this point, the “Go to My Apps” button should be selectable, and you will click that button.
  12. This will take you to a page with icons of the various Seminary software services that are using the new login system. Click on the software service you want to use. Remember that you may then need to login to the old login page at this point, at least until all of our services have been transitioned over.

  13. In the future, if you login from a different device or a different location, you may see the following page to ensure that your account remains secure.

  14. With the new security features, you may also receive emails with a subject of “Unusual Sign-In Activity” from time to time if you change browsers or locations. You should verify that the information corresponds to the Country, IP Address, Device, and Browser that you have used.
  15. You may also see the following Terms and Conditions page pop-up at some point. As the message will say, you need to agree to these in order to continue.


It is also strongly recommended that you change your password. The one initially set for you is likely insecure and should be changed to something more secure. To change your password:
  1. If you're not already there, start with https://https://login.asburyseminary.edu and use your normal credentials.
  2. After logging in, click your profile in the upper right of the page

  3. Select Change Password

  4. Enter your old/current password

  5. Enter your current password, your new password and confirm your new password and click Update

  1. Password requirements are as follows:
    1. Must contain at least 10 characters
    2. Must contain at least 2 uppercase letters
    3. Must contain at least 2 lowercase letters
    4. Must contain at least 2 digits
    5. Must contain at least 2 special characters
    6. Special Characters should be in the middle of the word, not at the end
    7. Must not contain any part of your username
    8. Must not contain 3 or more consecutive identical characters
    9. Must not be from the list of prohibited passwords (e.g password,asbury,seminary)
    10. Must not be in the list of breached passwords
    11. Must not repeat any of your previous 5 passwords
    12. Must differ from your current password by more than the last character

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