Alumni Email Account Deactivation

Alumni Email Account Deactivation

Hello Alumnus!


We are writing to let you know of a big change coming to your Asbury Seminary email account access. On December 31, 2021, we will begin deactivating all email addresses held by Alumni. This is necessary due to recent Google licensing and storage changes. Please note that current Faculty, Staff, or Students who are also Alumni will retain their ATS email until such time as they are no longer Faculty, Staff, or Students. 


Moving forward, ATS email access will be deactivated approximately 6 months after your graduation session. For example, Fall/January graduates will retain their ATS email accounts until the following June 30 and Spring/Summer graduates will retain their ATS email accounts until the following December 31. 


Additionally, Alumni usernames and passwords will remain active so that access to Asbury Connect ( and similar websites will still be available.


We are notifying you again ahead of this transition so that you will be able to retrieve any personal data or important communications from your ATS email and associated Google Drive. If you have been actively using your ATS email, please remember to notify any important individuals, businesses, or organizations prior to December 31 with your updated email or contact information. Allow us to stay in touch with you by updating your info in our database. You can do this by emailing


Google Takeout (Transfer)


The easiest way to transfer email and drive contents is to use Google Takeout (Transfer) ( with your own personal account. Please note that Google Takeout (Transfer) does NOT transfer Google Contacts or Photos (see below for tips to save these or to export other data from your Google Account). Instructions to transfer your email and drive contents may be found here ( 


The Google Takeout process will be straightforward if you do this, though you may need to pay for additional GMail Drive space if your Drive contents exceed 15Gb. If you have multiple Gmail profiles, be sure to first log out of your other GMail accounts, and then, login with your ATS email account prior to running Takeout to ensure you are backing up the correct account. Note: We suggest opening your personal GMail account in a Private/Incognito window, a different browser or mobile device in order to avoid conflicts between accounts.


Google Contacts


To Export your Google Contacts, login to your ATS email account, click the grid/cube near the top right of the page, and select Contacts (or login and go to  In the left navigation pane, likely near the bottom, click on Export. In the pop-up, select which contacts you want to export and the format that you want to export them as (Google CSV, Outlook CSV, vCard for iOS Contacts), and click the Export button. This should create a file in your browser's Download folder which can then be Imported into the account that you're transferring your ATS emails to.


Google Photos


To download or copy Google Photos, please follow the instructions to Copy your photos to a service outside of Google (


Google Takeout (Export)


To export a copy of the contents in your Google Account for backup purposes, use Google Takeout (Export) ( With this option of Google Takeout, you'll be able to select specific items from your Google Account (Calendar, Contacts, Drive, Mail, Tasks, etc) and export it all as a .zip file for backup purposes. For the "Delivery Method", you can choose to receive a download link via email or connect to Dropbox, Box, or OneDrive accounts. If you choose Google Drive for the Delivery Method, and you save it in your ATS email drive, be sure to download the file to another device before your ATS email account is deactivated.

Please note that some have experienced problems using Google Takeout for large files/photos or large number of files/photos.  In this case, the best solution seems to be to install Google Drive for Desktop (available for Mac and Windows - Download - Google Drive) which will map your Google Drives folder as another "disk".  Please make sure you configure it in streaming mode, not mirroring mode (Use Google Drive for desktop - Google Drive Help). Then you can manually copy from Google Drive to an external storage device such as a thumb drive or external hard drive.

Thank you for your cooperation, and we apologize for any inconvenience this may cause. If you need assistance, please reach out to us at or our IT helpdesk at




Office of Alumni and Church Relations

Asbury Theological Seminary

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